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Error When Clicking The Bill Number In Customer Center (Doc ID 728368.1)

Last updated on SEPTEMBER 23, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.0.0.0.0 to 7.0.0.0.1
This problem can occur on any platform.

Symptoms

Since upgrading the BRM system from 6.5 to 7.0, Customer Center throws an error when clicking the
bill number under balances tab for certain account in order to do an adjustment.

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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