No Events In "Events Associated With This Item" Page Of Customer Center After Applying Patch 6609865
Last updated on SEPTEMBER 23, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version: 184.108.40.206.0
This problem can occur on any platform.
After installing the <
"Events Associated with this Item" page of the Balance tab.
This can be found in the following location:
- Go to the 'Billing' tab and see the bill objects (bill numbers) listed
- Click on one of the bills to see the Item Charges
Here, the Bill Details screen is displayed and one should be able to see a list of events under the 'Events Associated With This Item'
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms