Last updated on SEPTEMBER 23, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version: 220.127.116.11.0
This problem can occur on any platform.
After installing the <<Patch 6609865>>, Customer Center does not show the list of events in the
"Events Associated with this Item" page of the Balance tab.
This can be found in the following location:
- Go to the 'Billing' tab and see the bill objects (bill numbers) listed
- Click on one of the bills to see the Item Charges
Here, the Bill Details screen is displayed and one should be able to see a list of events under the 'Events Associated With This Item'
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