Wrong Cycle Fees Applied After Reactivation Of Account (Doc ID 728754.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.0 [Release 7.3.0]
Information in this document applies to any platform.
***Checked for relevance on 15-Apr-2013***

Symptoms

Wrong cycle fees are charged after account reactivation.

 Steps To Reproduce:
1. On 10/Jan create an account  with two-monthly billing cycle, and BDOM set to 1.

 Result: Created an account with current billing cycle 10/Jan-01/Mar

2. Purchase bi-monthly offer with proration set to 'Calculate the charge based on
the amount used'.

Result: fees are applied correctly for period 10/Jan-01/Mar.

3. On 02/Mar run billing.

 Result: Account is billed and charged bi-monthly fee for period 01/Mar-01/May.

4. On 11/Mar inactivate account using PCM_OP_CUST_SET_STATUS.

Result: account is inactive and charge is returned to the client for period 11/Mar-01/May

5. On 10/Apr activate account using PCM_OP_CUST_SET_STATUS.

Expected result: Customer is charged for period 10/Apr-01/May.

Obtained result: customer is charged for period 10/Apr-01/Jun (ERROR!). Since that cycle fees are
charged based on wrong dates (not according to billing cycles, but shift by one month).

Cause

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