Wrong Cycle Fees Applied After Reactivation Of Account
(Doc ID 728754.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.3.0]
Information in this document applies to any platform.
Steps To Reproduce:
1. On 10/Jan create an account with two-monthly billing cycle, and BDOM set to 1.
Result: Created an account with current billing cycle 10/Jan-01/Mar
2. Purchase bi-monthly offer with proration set to 'Calculate the charge based on the amount used'.
Result: fees are applied correctly for period 10/Jan-01/Mar.
3. On 02/Mar run billing.
Result: Account is billed and charged bi-monthly fee for period 01/Mar-01/May.
4. On 11/Mar inactivate account using PCM_OP_CUST_SET_STATUS.
Result: account is inactive and charge is returned to the client for period 11/Mar-01/May
5. On 10/Apr activate account using PCM_OP_CUST_SET_STATUS.
Expected result: Customer is charged for period 10/Apr-01/May.
Actual result: customer is charged for period 10/Apr-01/Jun (ERROR!). Since that cycle fees are charged based on wrong dates (not according to billing cycles, but shift by one month).
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