Duplicate Invoice Object for Single Bill Object (Doc ID 729026.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 6.5.0.1.0
This problem can occur on any platform.

Symptoms

While running invoicing it generated two invoices for the same bill object.


In pin_inv.pinlog file when the search is executed by the process pin_inv_accts, it listed the same /bill poid twice, and then two invoices objects were duplicated. It has been happening for the last two cycles.

There is no error or warning message in pinlog file.

In pin_inv.pinlog file, the search returns the array with all /bill poids to make invoices
See the following:

0 PIN_FLD_RESULTS ARRAY [2320] allocated 1, used 1
1 PIN_FLD_POID POID [0] 0.0.0.1 /bill 16350113752 4
.
.
.
0 PIN_FLD_RESULTS ARRAY [2380] allocated 1, used 1
1 PIN_FLD_POID POID [0] 0.0.0.1 /bill 16350113752 4

The same behavior occurs for others bill objects.


Cause

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