Limitation In Moving Balance Group To A New Bill Unit Using PCM_OP_CUST_SET_BAL_GRP (Doc ID 729338.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.1 [Release 7.3.0]
Information in this document applies to any platform.
***Checked for relevance on 17-Jan-2014***

Goal

When moving a balance group from a /billinfo to another /billinfo object, using
PCM_OP_CUST_SET_BAL_GRP, product documentation warns about some constraint from A/R against the move:

You can't move a balance group to another /billinfo object if the balance groups /billinfo object
has unallocated payments or adjustments, open refunds, or unresolved disputes. All disputes must
be settled, refunds paid, and payments and adjustments must be allocated before the balance group
can be moved.

Is this constraint due to a real business reason, or it's a technical limitation?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms