The 'Plans' Tab In Customer Center Displays The Wrong ID (Doc ID 729468.1)

Last updated on SEPTEMBER 23, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1.0.0 to 7.2.0.0.1
Information in this document applies to any platform.

Goal

In the Customer Center, the ID [login] column under the PLANS tab for data/voice products is displaying an alias instead of the defined login ID.
Issue was noticed after applying <<Patch 6609907>>.

The output flist for PCM_OP_ CUST_READ_ACCT_PRODUCTS now has the following ARRAY at the end of the flist:-

1 PIN_FLD_ALIAS_LIST ARRAY [1] allocated 1, used 1
2 PIN_FLD_NAME STR [0] "00441457863222"
1 PIN_FLD_ALIAS_LIST ARRAY [2] allocated 1, used 1
2 PIN_FLD_NAME STR [0] "00441457865555"

The ID always used to have the defined login displayed.

Solution

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