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RDC Activity List Is Displaying No Links To Sites, Patient, Discrepancies, Etc (Doc ID 730025.1)

Last updated on JULY 11, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.1 and later
Information in this document applies to any platform.

Symptoms

USER IS TRYING TO: complete the smoketest for RDC 4.5.1, checking on the default Activity
List.

LOSS OF FUNCTIONALITY: one instance displays the activity list as it should, the other
instance does not. The two instances are essentially identical except that they are using two
distinct middle servers.


ERROR MESSAGES: NA


NAVIGATION PATH:

1. Install
2. Execute RDC Smoketest.
3. Login to RDC,
4. Acknowledge the news
5. Activity List appears or doesn't.

OCCURRENCE PATTERNS: always




Cause

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In this Document
Symptoms
Cause
Solution


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