Batch Approval Session Hang.. Could Not Approve More Than 100 Crf At A Time (Doc ID 730926.1)

Last updated on SEPTEMBER 07, 2008

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.2
This problem can occur on any platform.

Symptoms

Trying approve more than 100 CRF (cleaned and verified) at one time



NAVIGATION / REPLICATION PATH:

1. Login as INV to RDC
2. Select SHOW CRF ready to approve
3. Select all
4. Hit 'go'
5. if the number of pages is more than 100, a blank screen screen will pop up and URL is
...../opardc/rdcPatientCrf.do
6. If you close the popup window, the INV will get a RDC login screen
7. Check the db session, INV's session is not terminated but inactive


Cause

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