Batch Approval Session Hang.. Could Not Approve More Than 100 Crf At A Time

(Doc ID 730926.1)

Last updated on SEPTEMBER 07, 2008

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.2
This problem can occur on any platform.


Trying approve more than 100 CRF (cleaned and verified) at one time


1. Login as INV to RDC
2. Select SHOW CRF ready to approve
3. Select all
4. Hit 'go'
5. if the number of pages is more than 100, a blank screen screen will pop up and URL is
6. If you close the popup window, the INV will get a RDC login screen
7. Check the db session, INV's session is not terminated but inactive


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms