Problem With Trial Billing With Several Accounts To Treat (Doc ID 730988.1)

Last updated on FEBRUARY 14, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 14-Feb-2013

Symptoms

Problem Statement

When launching pin_trial_bill on several accounts, the batch doesn't terminate (Customer has to use
CTRL+C keys to stop the process) and doesn't create trial invoices when the parameter "pin_mta
children" in pin_trial_bill pin.conf is set to 5. It works if this parameter is set to 1 (trial invoices are created)

Steps To Reproduce

On the 29 of July, creation of 10 accounts.
On the 1st of August, launch billing and invoicing. ==> Nothing created because long cycle
On the 1st of September, launch billing and invoicing. ==> 10 bills created and 10 invoices
Staying at this date, launch pin_trial_bill_accts -end +31 -verbose.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms