Error With Pcm_op_collections_get_billinfos (Doc ID 730999.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1.0.0
This problem can occur on any platform.

Symptoms

On 7.2.1:

"In collections center if the user searches for Bill Units on a specific scenario. Assume the
threshold value is set to 400.

PCM_OP_COLLECTIONS_GET_BILLINFOS first searches for 400 bill units and then filters by the
collections scenario and returns the results which is less than 400 bill units

Then end result is that the user is getting 15 bill units returned and collections center says
"Displaying 400 of xxxx tasks".

If the threshold is 400, then 400 billinfos should be returned. If less than 400 results
exist,
then the correct number of results should be displayed.

Particularly this happens when there is different collections scenarios in the system and
try searching for a specific scenario. "

EXPECTED BEHAVIOR
Correct number of bill units should be displayed based on threshold value



STEPS
The issue can be reproduced at will with the following steps:

1. Log into collections center.
2. Set threshold to less than total number of billinfos in collections
3. Click search button in menu
4. Select a scenario from the drop down
5. Click search




Cause

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