MWM v1 Emergency Alert Not Showing Consistently (Doc ID 731393.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.4.2.4 to 1.5.0 [Release 1.4 to 1.5]
Information in this document applies to any platform.
Information in this document applies to any platform.

Goal

Emergency alerts do not consistently show on all dispatcher's screens if more than one dispatcher is logged to a specific area.

EXPECTED BEHAVIOR
-----------------------------------
Expect all dispatchers to see all emergency alerts.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1) Two dispatchers view the same area
2) Emergency orders are created, and alerts are displayed on only one of the screens, making it possible for the emergency to be missed.

Solution

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