Fieldorder Status Counts In Oracle Utilities Mobile Workforce Management (MWM) Mobile Workstation (MW) Supervisor Crew's Open Order View Are Inaccurate
(Doc ID 732773.1)
Last updated on FEBRUARY 26, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 126.96.36.199 and later
Information in this document applies to any platform.
Fieldorder (FO) status counts at the bottom of the Service Supervisor Crew's Open Order View are not accurate.
-- Steps To Reproduce:
1) log in as a crew supervisor in Mobile Workstation (MW), request a crew detail.
2) log off the crew supervisor
3) several days later, let the crew work on some orders and do reassign/unassign
4) log into the supervisor on the same machine and request the crew detail. We can find FO status counts at the bottom of the Service Supervisor Crew's Open Order View that not accurate.
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