ASAP Does Not Retrieve Any Devices On the NEP (Doc ID 734852.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Oracle Communications ASAP - Version 4.2.0 to 7.3.0.0.0 [Release 4.2 to 7.3.0]
Information in this document applies to any platform.
***checked for currency 28-03-2013***

Symptoms

The device table is correctly filled, but NEP keep saying that there is no port available to any connection.
When we call "asap_utils" command, option "30. NEP - List Device States", there are no devices available, but when we query tbl_resource_pool, all of the devices are there.

-- Steps To Reproduce:
1) Start ASAP
2) Send WO

Or

1) Start ASAP
2) Run the command 'asap_utils -d 30'

Changes

Activation 5 cartridges are recently deployed through Studio.

Cause

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