ASAP Does Not Retrieve Any Devices On the NEP
(Doc ID 734852.1)
Last updated on JANUARY 22, 2019
Applies to:
Oracle Communications ASAP - Version 4.2.0 to 7.3.0.0.0 [Release 4.2 to 7.3.0]Information in this document applies to any platform.
***checked for currency 28-03-2013***
Symptoms
The device table is correctly filled, but NEP keep saying that there is no port available to any connection.
When we call "asap_utils" command, option "30. NEP - List Device States", there are no devices available, but when we query tbl_resource_pool, all of the devices are there.
-- Steps To Reproduce:
1) Start ASAP
2) Send WO
Or
1) Start ASAP
2) Run the command 'asap_utils -d 30'
Changes
Activation 5 cartridges are recently deployed through Studio.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |