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ASAP Does Not Retrieve Any Devices On the NEP (Doc ID 734852.1)

Last updated on JULY 31, 2019

Applies to:

Oracle Communications ASAP - Version 4.2.0 to 7.3.0.0.0 [Release 4.2 to 7.3.0]
Information in this document applies to any platform.

Symptoms

The device table is correctly filled, but NEP keep saying that there is no port available to any connection.
When we call "asap_utils" command, option "30. NEP - List Device States", there are no devices available, but when we query tbl_resource_pool, all of the devices are there.

-- Steps To Reproduce:
1) Start ASAP
2) Send WO

Or

1) Start ASAP
2) Run the command 'asap_utils -d 30'

Changes

Activation 5 cartridges are recently deployed through Studio.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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