Err_null_ptr Message When Trying To Cancel A Product
Last updated on SEPTEMBER 24, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version: 126.96.36.199.0 to 188.8.131.52.0
This problem can occur on any platform.
After installing <
cycle_offset field and non-currency resources, the cancelation fails resulting in an “ERR_NUL_PTR” error. After updating the cycle_offset to 1, product can be successfully cancelled.
Before the portal <
the value of 0 for the cycle_offset field and non-currency resources.
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