Last updated on SEPTEMBER 24, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version: 22.214.171.124.0 to 126.96.36.199.0
This problem can occur on any platform.
After installing <<Patch 6505205>>, when trying to cancel a product with the value of 0 for the
cycle_offset field and non-currency resources, the cancelation fails resulting in an “ERR_NUL_PTR” error. After updating the cycle_offset to 1, product can be successfully cancelled.
Before the portal <<Patch 6505205>>, no problems were reported when trying to cancel a product with
the value of 0 for the cycle_offset field and non-currency resources.
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