'ORA-12557: TNS:Protocol Adapter Not Loadable' While Running OUI (Doc ID 735400.1)

Last updated on JANUARY 26, 2016

Applies to:

Adverse Event Reporting System - Version 4.6.0 and later
Information in this document applies to any platform.
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***Checked for relevance on 24-Jul-2014***

***Checked for relevance on 08-AUG-2011***
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Goal

Upgrading AERS 4.5.2 to 4.6 and getting following errors whilst
performing step 3.9 following the "Upgrade Installation" path per the AERS 4.6 Installation Guide


The log file aers46_portal_imp.log has the following errors:

IMP-00058: ORACLE error 12557 encountered
ORA-12557: TNS:protocol adapter not loadable
IMP-00000: Import terminated unsuccessfully




Solution

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