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Changes To Order Made While View Framework Rules Are Processing Are Lost Once VF Rules Done (Doc ID 735684.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Data entered or changed on an order while the View Framework (VF) rules ‘Save Event’ takes place (“Loading” icon displayed on the top right corner) occasionally results in loss of this data once the VF rules have finished loading.

Impact: Users would not know that their updates would be removed, therefore requiring them to re-enter the data in the fields affected, creating confusion and consuming additional time.


Cause

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