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Email Notifications Not Working (Doc ID 736076.1)

Last updated on JULY 05, 2018

Applies to:

Oracle Communications Order and Service Management - Version 2.5.2 and later
Information in this document applies to any platform.
Checked currency on 06-Nov-2014

Symptoms

Email notifications in the OSM application are not working. The logs show the following error:

An attempt was made to send a persistent message to destination "oms_events" hosted on JMS Server "oms_jms_server". This JMS server does not have a store, so the quality of service requested is not available.

By default, Persistence is enabled during the installation of OMS.

Changes

 

Cause

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