Not Able To Submit Refund-Check For Parent Accounts Through Payment Tool
(Doc ID 736958.1)
Last updated on NOVEMBER 21, 2008
Applies to:Oracle Communications Billing and Revenue Management - Version: 126.96.36.199.0 to 188.8.131.52.1
This problem can occur on any platform.
This is happening only for parent accounts. The refund is failing when executing the opcode: PCM_OP_PYMT_POL_PRE_COLLECT
-- Steps To Reproduce:
1. Open the payment tool
2. Create a new batch for check-refund
3. Give parent account details which has a credit balance on the account
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!