Discounting a Resource Does Not Stop at Pre-Defined Condition (Doc ID 738364.1)

Last updated on APRIL 10, 2024

Applies to:

Symptoms

On all versions of Oracle Communications Billing and Revenue Management (BRM), when enforcing "bal(100001) < 0" in a discount trigger, if the Event Data Record (EDR) usage is more than the NextBal for the SubBalance, the call is failed during rating/discounting, and the EDR is rejected.

The following error messages can be seen from the log stream:

The expected result is the NextBal becomes 0 and EDR should be processed.  If more EDRs are coming, the NextBal remains 0 and EDRs are not rejected.

When the balance is 0, there is no charge. This issue causes over charge and stops EDR rating/discounting.

To reproduce this issue, continue to pass EDR files till the usage is greater than the NextBal amount in the SubBalance group.

Cause

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