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Problems with Pcm_op_cust_modify_customer (Doc ID 738370.1)

Last updated on JUNE 14, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Have a problem in production with PCM_OP_CUST_MODIFY_CUSTOMER.

In the input flist of PCM_OP_CUST_MODIFY_CUSTOMER, under PIN_FLD_SERVICES, PIN_FLD_DEALS and PIN_FLD_PRODUCTS, Set PIN_FLD_CYCLE_DISCOUNT and PIN_FLD_PURCHASE_DISCOUNT to 1

Then call PCM_OP_CUST_MODIFY_CUSTOMER.

The opcode don’t put the 100% discount for both purchase and cycle in the product.

Steps To Reproduce:

Using testnap to purchase an additional plan by calling PCM_OP_CUST_MODIFY_CUSTOMER with a input flist which includes
PIN_FLD_PURCHASE_DISCOUNT DECIMAL [0] 1
PIN_FLD_CYCLE_DISCOUNT DECIMAL [0] 1
under all PIN_FLD_PRODUCTS.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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