A Newly Added Product Does Not Show Up For Existing Users in Cases (Doc ID 738700.1)

Last updated on SEPTEMBER 29, 2008

Applies to:

Adverse Event Reporting System - Version: 4.5.1 to 4.6.1
This problem can occur on any platform.

Symptoms

After adding a New Product to Oracle AERS, this new product does not show up
for existing users (who have been granted product Access in the Admin Console).

Cause

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