My Oracle Support Banner

A Newly Added Product Does Not Show Up For Existing Users in Cases (Doc ID 738700.1)

Last updated on SEPTEMBER 29, 2008

Applies to:

Adverse Event Reporting System - Version: 4.5.1 to 4.6.1
This problem can occur on any platform.


After adding a New Product to Oracle AERS, this new product does not show up
for existing users (who have been granted product Access in the Admin Console).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.