Customer Center Does Not Work With Java Web Start

(Doc ID 738822.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
Checked for relevance on 08-Aug-2010
***Checked for relevance on 21-Mar-2012***


Goal

After installing BRM 7.3.1 Customer Center an error comes up with Java Web Start, when trying to use Customer Center:

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms