ORA-01400: cannot insert NULL into ("ASAP"."CIRCUIT"."SERVICE_TYPE_CATEGORY") when invoking the startOrderByKeyRequest XML API method (Doc ID 739307.1)

Last updated on JULY 23, 2013

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.13 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Jul-2013***

Symptoms

An ORA-01400 error occurs invoking the startOrderByKeyRequest XML API method.  The problem occurs for Execute Finish Order on a PSR order via the XML API when the order contains products that require a record on the CIRCUIT table (Telephone Numbers, Circuits, etc).  Below are the details of the error:

Changes

Customers upgrading from Oracle 9i to 10g or new database instances using Oracle 10g.

Cause

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