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The 'Restore Column Layout' Action On Search Results Screens Is Not Working. (Doc ID 739405.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Utilities Work and Asset Management - Version 1.7.15.2 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

The 'Restore Column Layout' action on Search Results screens is not working.
STEPS TO REPRODUCE

The following example is from the Service Request Search Results screen-but the problem occurs
across ALL modules:

Access the Service Request Module.
Select Search to be taken to the Search Results Screen
Move a column by dragging it to a different location.
Select the 'Restore Column Layout' action
The columns are NOT restored to the system default.
You have to exit the module and go back in for the system default to be displayed.




Cause

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In this Document
Symptoms
Cause
Solution


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