The 'Restore Column Layout' Action On Search Results Screens Is Not Working.
(Doc ID 739405.1)
Last updated on JANUARY 24, 2023
Applies to:
Oracle Utilities Work and Asset Management - Version 1.7.15.2 and laterInformation in this document applies to any platform.
This problem can occur on any platform.
Symptoms
The 'Restore Column Layout' action on Search Results screens is not working.STEPS TO REPRODUCE
The following example is from the Service Request Search Results screen-but the problem occurs
across ALL modules:
Access the Service Request Module.
Select Search to be taken to the Search Results Screen
Move a column by dragging it to a different location.
Select the 'Restore Column Layout' action
The columns are NOT restored to the system default.
You have to exit the module and go back in for the system default to be displayed.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |