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Telephone Number Change Problem (Doc ID 739458.1)

Last updated on SEPTEMBER 25, 2008

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15
This problem can occur on any platform.
Using a Spanish [Venezuela] or French configured windows client workstation with Registry changed to allow Spanish or French as choice for MSS the following windows had problems: Assign Telephone Number to an Order and Reserve Telephone Numbers.

Symptoms

When using a Spanish [Venezuela] or French setting in a Spanish or French configured windows client workstation, the TN assignment function is throwing an error and not completing same. 
This is not happening with English or Spanish [Mexico] configured workstations.

Customer is unable to issue orders for Telephone Numbers.

Changes

Client workstations are windows based, configured with Regional setting as Spanish [Venezuela] or French and Registry changed in order to allow choice of use of Spanish or French when running MSS.

Cause

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In this Document
  Symptoms
  Changes
  Cause
  Solution
  References

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