Payment Option Window Issue In Customer Center (Doc ID 739571.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.7.0.1.0 to 6.7.0.1.1 [Release 6.7.0]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
There are two issues in PAYMENT OPTION WINDOW:

-- Steps To Reproduce:

First issue encountered was 'Direct Debit' value in the 'New Payment Method' drop down is missing when compared with the RTW version and the latest patch of Customer Center:

1. At the Payment Option window during account creation click on the 'New Payment Method' drop down.
2. Verify the 'Direct Debit' value.

Expected Result: Direct Debit should be visible



Second issue is 'Bank number' field in the Payment Option window when creating a new payment method is disabled when compared with the RTW version and the latest patch of Customer Center:

1. Open an existing account.
2. Go to Payments tab and click on the 'Actions' button in the Billing Payment Method section.
3. Select 'New Payment Method'
4. In the Payment Options window select 'Direct Debit' as a New Payment Method.
5. Verify the 'Bank number' field and 'OK' button.

Expected Result: Bank Number should be editable and OK button should be enabled.



Cause

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