Pricing Center Hangs While Opening "Discount Balance Impacts" Window (Doc ID 739841.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.4.0.0.0 [Release 7.3.0 to 7.4.0]
Information in this document applies to any platform.
Checked for relevance on 12-Apr-2012


Symptoms

* Pricing Center is hanging while opening "discount balance impacts" window after installing 6787882 mandatory patch - sometimes we can access this window but it does not open correctly (Refer Screenshot attached to the KM) 

* The same issue is also observed in 7.4 RTW

Steps to Replicate :
1. View -> Pipeline Toolbox
2. Discount -> Discount/ChargeShare Rule
3. Pick some rule
4. Edit
5. Discount/ChargeShare Step tab
6. Pick some step
7. Edit
8. Actions -> New

Click Here to view Attachment

Changes

 

Cause

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