How To Perform The Credit Of Purchase/Usage/Cycle Fee Items Transfer From Customer Center?

(Doc ID 740561.1)

Last updated on DECEMBER 15, 2008

Applies to:

Oracle Communications Billing and Revenue Management - Version:
Information in this document applies to any platform.


The customer was able to transfer the credit of purchase/usage/cycle fee items by using "Transfer ..." function in AdminTool. The customer would like to know how to perform the same from the Customer Center?

From Bill Details and drill down to the cycle forward item and adjust it, the resulting credit stays with the cycle forward item. There is no way to transfer it to another debit item.


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