How To Use Remote Diagnostics Agent (RDA) With Oracle Communications Network Mediation (Doc ID 740925.1)

Last updated on JULY 04, 2016

Applies to:

Oracle Communications Network Mediation - Version: 4.0.1 to 5.1.1 - Release: 4.0 to 5.1
Information in this document applies to any platform.
Checked for relevance on 21-JUL-2010

Goal

This article contains information describing the usage of Oracle RDA (Remote Diagnostics Agent) to obtain vital diagnostic information.  This information should be provided when logging a Service Request (SR) with Technical Support.   The information will be used to allow Technical Support to more easily identify and isolate problems, and reduce SR resolution times. 

Solution

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