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What Is The Application Process For Handling Voided Orders on an Out of Range Mobile Workstation in MWM v1.4? (Doc ID 740996.1)

Last updated on JULY 29, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.4.2.5 and later
Information in this document applies to any platform.
Information in this document applies to any platform.
Out Of Range
Void
MDT

Goal

What is the application process for voiding orders in Oracle Utilities Mobile Workforce Management (MWM)? What happens if the voided order cannot be removed from the Mobile Data Terminal (MDT) because of wireless connectivity issues? Are void messages to the MDT guaranteed? Does the void occur in the Dispatch Workstation (DW) even if the order is not actually removed from the MDT?


Solution

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In this Document
Goal
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References


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