Key Logs When Troubleshooting Demantra Issues - From Installation to Operations
(Doc ID 741464.1)
Last updated on FEBRUARY 23, 2023
Applies to:
Oracle Demantra Demand Management - Version 7.0.2 and later Information in this document applies to any platform.
Purpose
This document outlines the location of the main troubleshooting logs that you will need during all phases of Demantra Installation, Go-Live and Lifecycle Support.
Note that while this list is not exhaustive, or necessarily valid for all Demantra versions, it is meant to provide the locations of those logs that would commonly be used during first and second line troubleshooting. Also, it should be stated these logs may not lead to the actual resolution of your issue but are meant to provide extra clues which could then be used to reference other Support Notes and/or can be provided to Oracle Support.
Please check out the referenced documents at the bottom of this note.
Any questions about these logs or tables should be directed to Oracle Support.
Scope
This note should be used by anyone responsible for installing and/or maintaining the health of the Oracle Demantra Application
Details
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