Unable to establish connection to Network Elements

(Doc ID 741965.1)

Last updated on JANUARY 19, 2017

Applies to:

Oracle Communications ASAP - Version 4.7.1 to 7.0.2 [Release 4.7 to 7.0.0]
Information in this document applies to any platform.


Sometimes ASAP is unable to connect to the network element and the following error can be observed in the  NEP diag file:

WO: , Invalid Technology [] or Software Load []

It seems as if ASAP is not extracting the technology and software load for some reason, even though it has
been correctly defined in the SARM database tables.





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