Unable to establish connection to Network Elements (Doc ID 741965.1)

Last updated on JANUARY 19, 2017

Applies to:

Oracle Communications ASAP - Version 4.7.1 to 7.0.2 [Release 4.7 to 7.0.0]
Information in this document applies to any platform.

Symptoms

Sometimes ASAP is unable to connect to the network element and the following error can be observed in the  NEP diag file:

WO: , Invalid Technology [] or Software Load []



It seems as if ASAP is not extracting the technology and software load for some reason, even though it has
been correctly defined in the SARM database tables.


.

Changes

 

Cause

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