Last updated on JANUARY 19, 2017
Applies to:Oracle Communications ASAP - Version 4.7.1 to 7.0.2 [Release 4.7 to 7.0.0]
Information in this document applies to any platform.
Sometimes ASAP is unable to connect to the network element and the following error can be observed in the NEP diag file:
It seems as if ASAP is not extracting the technology and software load for some reason, even though it has
been correctly defined in the SARM database tables.
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