No Valid State/Status Transition Message (Doc ID 742033.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Communications Order and Service Management - Version: 6.3.1
This problem can occur on any platform.

Symptoms

-- Problem Statement:
In the OSM Web Client a user can receive the following message:
 

"There are no valid state/status transitions for the selected task"

when right-clicking and selecting "change state/ status" on an order / task that had been accepted by another user.

-- Steps To Reproduce:
Using OSM 631b102 loaded with the ATM Frame sample:

 


Cause

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