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No Valid State/Status Transition Message (Doc ID 742033.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 and later
Information in this document applies to any platform.
This problem can occur on any platform.


-- Problem Statement:
In the OSM Web Client a user can receive the following message:

"There are no valid state/status transitions for the selected task"

when right-clicking and selecting "change state/ status" on an order / task that had been accepted by another user.

-- Steps To Reproduce:
Using OSM 631b102 loaded with the ATM Frame sample:




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