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What Data is Needed to Troubleshoot a Reports Server in Life Sciences Environment (including trace and log file) (Doc ID 742831.1)

Last updated on AUGUST 03, 2023

Applies to:

Oracle Thesaurus Management System - Version 4.5.0 to 4.6.4 [Release 4.5.0 to 4.6.4]
Oracle Reports Developer - Version 9.0.2.0 to 10.1.2.2 [Release 9i to 10gr2]
Oracle Clinical - Version 4.5.1 to 4.6.3 [Release 4.5.1 to 4.6.3]
Oracle Clinical Remote Data Capture Option - Version 4.5.1 to 4.6.4 [Release 4.5.1 to 4.6.4]
Oracle Life Sciences Adverse Event Reporting System - Version 4.5.0 to 4.6.0 [Release 4.5.0 to 4.6.0]
Information in this document applies to any platform.

Purpose

This troubleshooting guide is intended to assist Oracle Life Sciences customers and Oracle Support in gathering configuration information that will be used to isolate a Reports Server related issue. 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References

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