My Oracle Support Banner

Unable To Login Using OSM Admin Client (Doc ID 743414.1)

Last updated on FEBRUARY 23, 2024

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

Users cannot log into the OSM Administrator if the users password contains special characters such as "&"

Steps To Reproduce:
1. Set OSM Admin user password as "pass&word"
2. Try to loging  into OSM Administrator as this user

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.