Interfacing CCB with IVR
Last updated on JUNE 13, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version: 2.1.0
Information in this document applies to any platform.
The CDxCTI ActiveX components are installed on the IVR development machine (client) as per the
instructions given in the CC&B Online Help. On the same machine where the ActiveX component is installed, the IVR Implementer has installed Visual Basic 6.
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