How to reset the Portal Password in AERS (Error: Your password has expired. Please contact administrator to reset it)
(Doc ID 744287.1)
Last updated on FEBRUARY 08, 2015
Applies to:Adverse Event Reporting System - Version 4.6.1 to 4.6.1 [Release 4.6.0]
Information in this document applies to any platform.
***Checked for relevance on 26-SEP-2011***
***Checked for relevance on 08-Feb-2015***
When attempting to log into Portal to access the AERS Application using 'SUPERUSER' the following error occurs:
Error: Your password has expired. Please contact administrator to reset it.
How do you reset the Portal Password?
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