Errors During Billing And System Performance Degraded
Last updated on SEPTEMBER 21, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.1 to 18.104.22.168.0 [Release 6.5.0 to 7.5.0]
Information in this document applies to any platform.
***Checked for relevance on 08-Nov-2012***
***Checked for relevance on 10-April-2014
***Checked for relevance on 29-Dec-2015***
System performance is badly degraded and billing has not completed for many accounts. There aremmultiple errors in the CM and DM logs.
Steps To Reproduce:
Perform normal business activities such as closing an account in Customer Center. System is
Unable to bill accounts or perform essential business processes.
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