Text Not Displayed In The Comment Text Area In The Product Details (Doc ID 744891.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 6.7.0.1.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
Product Comments not present when additional deal is purchased.

-- Steps To Reproduce:
1) Create a plan with a product
2) Create an account by purchasing this plan in Customer Center
3) Select the Service tab, And select Purchase
4) Try purchasing an Additional deal for the account, It is seen that product description in the comment text are not seen when the deal purchase is completed when the customized products page is omitted.
5) However these comments are seen when Additional Plan is purchased.


Cause

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