Customer Center Is Showing Incomplete Message During A Consumer Account Creation (Doc ID 744897.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.7.0.1.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

On Oracle Communications Billing and Revenue Management(BRM), 6.7.0.1.0 version, Customer Center is showing incomplete message during a consumer account creation.

Steps To Reproduce:

1)Install the Customer Center.
2)Create a new consumer account from the Customer Center.

While creating an account in the second page after General information, it is seen that the message appearing for the hierarchy is not complete when compared with the RTW version of the customer center.

Cause

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