CYCLE FORWARD does not Prorate Upon Suspension/Resumption Same Cycle With Change_start_time_on_activation=0 (Doc ID 745133.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

***Checked for relevance on 05-Apr-2013***

Symptoms

The product is inactivated and activated in the same accounting cycle. After doing the activation while billing is run on the coming bill date, the bill is generated with wrong values.

 

Configuration :

cm pin.conf

- fm_bill_change_start_time_on_activation=0 

Product proration : "charge amount based on usage" for both purchase and as well as cancellation of the product

Steps:
1) 01-Mar Create an account by purchasing a product with Cycle forward event with balance impact of 9.95$
2) 01-Apr Run billing
.............. Expected: $19.90
.............. Actual: $19.90 (OK)
3) 10-Apr Inactivate the product [using flist, product level]
4) 20-Apr Activate the product[using flist, product level]
5) 01-May Run  billing
.............. Expected: $6.3 [01-Apr to 10-Apr]+[20-Apr to 01-May]
.............. Actual: $9.95

Cause

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