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Unassigned Orders Not Getting from Mobile Workforce Management to Oracle RealTime Scheduler. (Doc ID 746991.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Real-Time Scheduler - Version 4.0.0 to 4.1.0 [Release 4.0 to 4.1]
Information in this document applies to any platform.
This problem can occur on any platform.


When attempting to create a new order in Mobile Workforce Management (MWM) , some orders are still unassigned and are not getting from MWM to Oracle RealTime Scheduler (ORS).

ORS receives the stop as indicated in the Resource Manager web services (rts_ws) logs.  However, there is no other processing after this time period in the logs.




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