Unassigned Orders Not Getting from Mobile Workforce Management to Oracle RealTime Scheduler.
(Doc ID 746991.1)
Last updated on MARCH 24, 2025
Applies to:
Oracle Real-Time Scheduler - Version 4.0.0 to 4.1.0 [Release 4.0 to 4.1]Information in this document applies to any platform.
This problem can occur on any platform.
Symptoms
When attempting to create a new order in Mobile Workforce Management (MWM) , some orders are still unassigned and are not getting from MWM to Oracle RealTime Scheduler (ORS).
ORS receives the stop as indicated in the Resource Manager web services (rts_ws) logs. However, there is no other processing after this time period in the logs.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |