DNS is Routing on the Private interface but not the Public interface

(Doc ID 747025.1)

Last updated on JULY 16, 2018

Applies to:

Oracle Communications Internet Name and Address Management - Version 4.2.2 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
Policy Services DNS service is running and is operating , however the GGSN/SGSN are not able to
resolve addresses

-- Steps To Reproduce:
Send a DNS query to the DNS server to the public interface and the query cannot be resolved.
Send a DNS query to the DNS server on the private interface and the query can be resolved.

-- Business Impact:
With no workaround new services cannot be started

Cause

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