E2B Export XML File has missing Tag Values for Large Data Volume Cases. (Doc ID 747252.1)

Last updated on DECEMBER 07, 2016

Applies to:

Adverse Event Reporting System - Version 4.6.1 to 4.6.1 [Release 4.6.0]
Information in this document applies to any platform.
***Checked for relevance on 22-JUL-2010***
***Checked for relevance on 18-APR-2012***
***Checked for relevance on 06-Jul-2015***

Symptoms

When the E2B report is run in submission mode, the xml output file gets saved in the E2B output
directory on the AERS backend database server.

This xml output has the closing xml tags (</safetyreport> </ichicsr>) missing for some cases

This is causing the Gateway submission to EMEA (EU Regulatory Agency) to fail.

To Reproduce:

 

 
Error writing file I-TEST-REC-Y-20081009-1764.xml to d:\e2b_output. Oracle error -
29285, ORA-29285: file write error

  </summary>
  </patient>
  </safetyreport>  

  and                                                                                                                      

  </ichicsr>


So both:


  </safetyreport>  
  </ichicsr>

Changes

Reproduces for AERS 4.6.1.3 through 4.6.1.10

Cause

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