Deadlock Problems On DM_ORACLE when using AAA GW without Timos (Doc ID 747494.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 11-June-10***
***Checked for relevance on 21-May-13***

Symptoms

-- Problem Statement:
Deadlock warnings periodically appear in dm_oracle.pinlog. Sometimes this causes service outage in requests to our system timeout.

Problem appears in two of our DMs: dm_voice1 and dm_nonv1.

* dm_voice1 runs standard opcodes related to gsm voice rating:
PCM_OP_TCF_AAA_AUTHORIZE/UPDATE_AND_REAUTHORIZE/STOP_ACCOUNTING
* dm_nonv1 runs our custom wrapped PCM_OP_ACT_USAGE.



Cause

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