Impossible To Open Crf, "ConnectOCL Internal Error" (Doc ID 747512.1)

Last updated on MAY 11, 2011

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

When you attempt to open any CRF, instead of opening, the system throws the following error:

Unknown error happened. Please contact the system administrator

ConnectOCL Internal Error: ORA-12154: TNS: could not resolve the connect identifier specified.

-- Steps To Reproduce:
Connect to RDC 4.5.3 > Try to open a CRF

Cause

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