Impossible To Open Crf, "ConnectOCL Internal Error"
(Doc ID 747512.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Clinical Remote Data Capture Option - Version 4.5.3 and later
Information in this document applies to any platform.
When you attempt to open any CRF, instead of opening, the system throws the following error:
Unknown error happened. Please contact the system administrator
ConnectOCL Internal Error: ORA-12154: TNS: could not resolve the connect identifier specified.
-- Steps To Reproduce:
Connect to RDC 4.5.3 > Try to open a CRF
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