My Oracle Support Banner

JNEP Server is unable to process Orders and throws an Exception (Doc ID 748389.1)

Last updated on AUGUST 04, 2023

Applies to:

Oracle Communications ASAP - Version 4.7.2 and later
Information in this document applies to any platform.

Symptoms

After sending multiple work orders to ASAP the following Error Messages appear in NEP and JNEP diag files.

JNEP Diags:

Exception java.sql.SQLException: Io exception: The Network Adapter could not establish the
connection. in creating SARM server database pool....
>> 132202.477:main:PROG:<>:
java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:146)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:255)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:387)
at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:420)
at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:165)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:35)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:801)
at oracle.jdbc.pool.OracleDataSource.getPhysicalConnection(OracleDataSource.java:297)
at
oracle.jdbc.pool.OracleConnectionPoolDataSource.getPooledConnection(OracleConnectionPoolDataSource.j
ava:115)
at
oracle.jdbc.pool.OracleConnectionCacheImpl.getNewPoolOrXAConnection(OracleConnectionCacheImpl.java:5
47)
at
oracle.jdbc.pool.OracleConnectionCacheImpl.setMinLimit(OracleConnectionCacheImpl.java:946)
at
com.mslv.activation.db.DatabaseOraclePoolConnection.<init>(DatabaseOraclePoolConnection.java:6
4)
at com.mslv.activation.jinterpreter.JInterp.initDBPools(JInterp.java:850)
at com.mslv.activation.jinterpreter.JInterp.applMain(JInterp.java:85)
at com.mslv.activation.server.ASCAppl.main(ASCAppl.java:348)

---- -------- -------- ------- ------- ------- ------ -------


> />>>


>>



>>
>>>>

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.