JNEP Server is unable to process Orders and throws an Exception (Doc ID 748389.1)

Last updated on MARCH 01, 2016

Applies to:

Oracle Communications ASAP - Version 4.7.2 and later
Information in this document applies to any platform.

Symptoms

After sending multiple work orders to ASAP the following Error Messages appear in NEP and JNEP diag files.

JNEP Diags:

Exception java.sql.SQLException: Io exception: The Network Adapter could not establish the
connection. in creating SARM server database pool....
>> 132202.477:main:PROG:<>:
java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:146)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:255)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:387)
at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:420)
at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:165)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:35)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:801)
at oracle.jdbc.pool.OracleDataSource.getPhysicalConnection(OracleDataSource.java:297)
at
oracle.jdbc.pool.OracleConnectionPoolDataSource.getPooledConnection(OracleConnectionPoolDataSource.j
ava:115)
at
oracle.jdbc.pool.OracleConnectionCacheImpl.getNewPoolOrXAConnection(OracleConnectionCacheImpl.java:5
47)
at
oracle.jdbc.pool.OracleConnectionCacheImpl.setMinLimit(OracleConnectionCacheImpl.java:946)
at
com.mslv.activation.db.DatabaseOraclePoolConnection.<init>(DatabaseOraclePoolConnection.java:6
4)
at com.mslv.activation.jinterpreter.JInterp.initDBPools(JInterp.java:850)
at com.mslv.activation.jinterpreter.JInterp.applMain(JInterp.java:85)
at com.mslv.activation.server.ASCAppl.main(ASCAppl.java:348)

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Cause

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