Not Able To Run Pdr After Applying Patchset And

(Doc ID 750618.1)

Last updated on FEBRUARY 21, 2009

Applies to:

Oracle Clinical - Version: 4.5.3
This problem can occur on any platform.


-- Problem Statement:

Customer applied iPatches and

24311: ORA-20100: Error occurred while parsing: Start of root element expected trying to generate
a provisional dci form.

-- Steps To Reproduce:

1. Navigate to DCIs > DCIs > query back problem DCI > click on [DCI Form Versions].

2. Delete the provisional layout via : Special > DCI Layout > delete provisional layout

3. Now create the provisional layout again via Special > DCI Layout > generate provisional

4. Now try to generate the DCI form

-- Business Impact:
Customer cannot approve the patch application


Application of iPatches and


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