Not Able To Run Pdr After Applying Patchset 22.214.171.124 And 126.96.36.199
(Doc ID 750618.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Clinical - Version 4.5.3 and later
Information in this document applies to any platform.
This problem can occur on any platform.
-- Problem Statement:
Customer applied iPatches 188.8.131.52 and 184.108.40.206
24311: ORA-20100: Error occurred while parsing: Start of root element expected trying to generate
a provisional dci form.
-- Steps To Reproduce:
1. Navigate to DCIs > DCIs > query back problem DCI > click on [DCI Form Versions].
2. Delete the provisional layout via : Special > DCI Layout > delete provisional layout
3. Now create the provisional layout again via Special > DCI Layout > generate provisional
4. Now try to generate the DCI form
-- Business Impact:
Customer cannot approve the patch application
Application of iPatches 220.127.116.11 and 18.104.22.168
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