Last updated on FEBRUARY 21, 2009
Applies to:Oracle Clinical - Version: 4.5.3
This problem can occur on any platform.
Customer applied iPatches 22.214.171.124 and 126.96.36.199
24311: ORA-20100: Error occurred while parsing: Start of root element expected trying to generate
a provisional dci form.
-- Steps To Reproduce:
1. Navigate to DCIs > DCIs > query back problem DCI > click on [DCI Form Versions].
2. Delete the provisional layout via : Special > DCI Layout > delete provisional layout
3. Now create the provisional layout again via Special > DCI Layout > generate provisional
4. Now try to generate the DCI form
-- Business Impact:
Customer cannot approve the patch application
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