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Not Able To Run Pdr After Applying Patchset 4.5.3.11 And 4.5.3.12 (Doc ID 750618.1)

Last updated on JULY 11, 2019

Applies to:

Oracle Clinical - Version 4.5.3 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:

Customer applied iPatches 4.5.3.11 and 4.5.3.12

24311: ORA-20100: Error occurred while parsing: Start of root element expected trying to generate
a provisional dci form.

-- Steps To Reproduce:

1. Navigate to DCIs > DCIs > query back problem DCI > click on [DCI Form Versions].

2. Delete the provisional layout via : Special > DCI Layout > delete provisional layout

3. Now create the provisional layout again via Special > DCI Layout > generate provisional
layout.

4. Now try to generate the DCI form

-- Business Impact:
Customer cannot approve the patch application

Changes

Application of iPatches 4.5.3.11 and 4.5.3.12

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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