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Trouble Management performance issues (Doc ID 750676.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.2.0 [Release 6.0.15 to 6.2.0]
Information in this document applies to any platform.
MetaSolv Order Management - Trouble Ticket (TT) Queue and New Trouble Ticket windows.


Symptoms

Opening the Trouble Ticket (TT) Queue and creating New TT was taking more than 12 seconds and it should take 3 seconds or less.

Cause

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In this Document
Symptoms
Cause
Solution

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