The "admin" User is Unable to Navigate in EIP after Upgrading or Installing Version 1.5 (Doc ID 751177.1)

Last updated on OCTOBER 06, 2012

Applies to:

LODESTAR EIP - Version 1.5.0 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Feb-2011***
***Checked for relevance on 06-Oct-2012***

Symptoms

In the Energy Information Platform (EIP), after logging in with the default user, "admin" the user is unable to select any menu items. The user is unable to navigate, only log in and log out.

Changes

This began occurring after installing version 1.05 and creating the database schema with the base scripts provided with the software download.
-OR-
This began occurring after installing version 1.05 and upgrading the previous database schema version to the new schema version for 1.05 using the 'base to base' migration scripts provided.

Cause

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